Raith Supporters Trust Fan Survey

We are looking for your opinions on Raith Rovers, from the match day experience, the catering, club shop through to how the club is run, the role of the Trust and future priorities for our club.  The views of fans are incredibly important and the more responses we receive, the more effective we can be in making sure that the views of supporters are heard and that the results help shape future decisions.

The survey should only take a few minutes to complete as most questions ask you to simply tick a box. There is also the opportunity to raise any issues you feel are important or need looked at by the club or the Trust. All responses are completely confidential. 

The survey can be found at https://www.surveymonkey.co.uk/r/RaithSupportersTrustFanSurvey

Please feel free to forward this link to any other Rovers supporting friends so that they can have their say too.

Many thanks for your support.

 

UPDATE: Survey Results

Overall the results are pretty positive for the club, with 88% of the 483 respondents believing the club is heading in the right direction. Recent initiatives (Raith TV, Roary Club. Supporters Fund in particular) have helped create a stronger sense of progress. Greater regularity and openness of communication from the club has also helped create a better sense of a club who cares about and listens to fans. This means the vast majority are broadly supportive of the club’s general direction of travel.

That said, there are a number of things the survey highlights which causes frustration:

• The wider financial position of the club – a section of the support have concerns around long-term sustainability.
• The current league position of the club. There is a sense that the club is stuck in the third tier. There is a belief that this is holding the club back.
• The support is ageing. The profile of the support tends towards older people who have supported the club for a long time. There is a clear need for new supporters to be found to replace these long-term.
• Atmosphere at matches. Most other aspects of the match day experience are ranked positively. This is one area that fans feel less positive about.
• Some of the facilities on offer at Stark’s Park. Toilets, lack of an accessible bar/club for a pre-match drink, lack of standing, facilities for the disabled/elderly are all raised as concerns.
• The range of things on offer in the club shop.
• The cost of admission for children especially – this still acts as the main barrier to attending for some.